Top Mortgage Employers 2026: Workforce Satisfaction Data Reveals Industry Retention Trends

NewsData.io · United States · Sep 24, 2026

Mortgage Professional America's Top Mortgage Employers 2026 report identifies 16 lenders and mortgage tech firms that cleared a 75% employee satisfaction threshold, with KensieMae (90.4%) and Veterans United Home Loans (92.9%) topping the list. The report arrives amid a leaner mortgage labor market — loan officer headcount has fallen from a peak of 124,805 in Q4 2021 to 86,192 in Q1 2026, tightening the cost of attrition. Separate Perceptyx data shows only 51% of employees believe their feedback leads to real change, underscoring a gap between survey activity and meaningful action. For staffing firms serving the mortgage and financial services sectors, the report highlights where client-side retention is strongest and where talent demand pressures may persist.